Senior BI specialist (Tableau)
About us: We are a thriving company in the eCommerce space, with operations worldwide. As an 18-year-old startup, we offer employees a balance between the stability of a larger organization, while maintaining our culture of an innovative, leading-edge startup.
About the project: It is the original clip marketplace delivering authentic content from studios to consumers worldwide. The head office is located in Montreal, Canada and we have offices in the United States and Europe (Cyprus, Georgia, Ukraine).
Our team is looking for a Senior BI Specialist who can collect, analyze data, identify trends, and provide executive management with valuable information that they can use to improve marketing, operational, and business practices.
We offer a wide range of interesting tasks in the fast-growing e-commerce, search & recommendations industry and the ability to work with the latest tools, including Elastic Search & Tableau.
Duties and responsibilities:
- Provide strategic BI support
- Transform datasets and quantitative analysis into compelling visuals.
- Develop and maintain dashboards and standard reports.
- Ad-hoc reporting as required.
- Work together as a BI department to improve strategy, benchmarking, and BI literacy
- Be the voice of data in operational meetings and discussions
- Provide guidance and Knowledge transfer to business and technical team members
- Gather and visualize data from multiple data sources
- Define and manage analytics tracking and attribution
- Carry out complex analysis of datasets and conduct appropriate data validation
- Facilitate the computerization of analytics and BI self-service
- Define and deliver metrics, reports, real-time conversion analysis dashboards, and analytic models to inform strategic decisions
- Create and maintain wiki-style documentation
- Train individuals across the organization to use data and BI tools in their roles
- Empower the business with actionable insights
- Help to inspire and foster a culture of insights
- Create/Implement end-to-end product monitoring to increase visibility on customer behavior, A/B test new features and conduct funnel analysis
- Perform raw data analysis and deliver key insights
- Present and communicate your findings using data visualization tools
- Monitor and report on features
- The monitor features post-launch to enable continuous improvement
- Prepare and present follow-up reports on features post-launch
- Explore customers' needs
- Perform market research and potential project growth
- Perform both quantitative and qualitative analysis
- Help to define our Personas
- 2+ years of experience in data analysis and reporting;
- Experience with Tableau (Tableau portfolio or examples of dashboards are a good advantage)
- Coding proficiency in Python;
- Experience with Jupyter Notebooks and popular data science packages (pandas, numpy, plotly, seaborn, sklearn, etc);
- Knowledge of SQL;
- 3+ years of industry experience in an analytics role;
- Strong analytical & creative thinking skills and the ability to clearly articulate approach, process, and results in verbal, graphical, and written form
- Experience in a similar position in e-commerce projects
- Fluent in English, spoken and written
Key Soft Skills:
- A detail-oriented yet creative person
- Able to simplify and communicate complex information
- You live by the philosophy that great product development is a team sport and requires flexibility and relationship-building
- Able to work with all stakeholders and team members
- Comfortable with multi-tasking, context switch, and able to handle a high volume of work and pressure
- You listen well, are open-minded, and respect other opinions, but you are decisive and confident
What We Offer:
- Amazing office near the seaside in the city center;
- Cool team and Inspiring & non-bureaucratic working environment;
- Ambitious profitable project with adequate management;
- Career and professional growth;
- Medical health insurance and Sports program;
- Paid vacation (20 working days), personal days, and sick leave;
- Learning & Development Programs, Corporate English and Greek lessons;
- Complimentary office lunches;
- Support for families: 50% reimbursment for schools/kindergartens;
- Vibrant corporate life with exciting events, unlimited cookies & fresh Cyprus fruits:).